Booking is confirmed once full payment is received. Payment is required in full, prior to walk. No exceptions
Appropriate identification may be requested when booking concession tickets.
All walkers are required to complete an Indemnity Form prior to taking part in the activity.
If you need to CANCEL or CHANGE THE DATE of your guided walk, the following applies:
72 or more hours before departure: full refund less 20% administration fee.
72 hours or less before departure: 100% cancellation fee.
Please note all changes are subject to availability.
Once walk has departed no portion of the payment is refundable.
Guided walks will proceed if it is raining.
Guided walks will not proceed if extreme weather is expected.
Sydney Coast Walks reserves the right to cancel or reschedule a walk in cases of extreme weather, or where the National Parks and Wildlife Service close the park due to fire danger.
Should a guided walk not proceed guests will be, where possible, re-scheduled, issued with a refund voucher, or be reimbursed the price paid for the walk, but otherwise shall have no claim whatsoever (including no claim for travel expenses or any other out of pocket expenses) relating to the cancellation of a walk.
We recommend guests protect themselves with travel insurance.